Terms of service
FLUXA SUPPLEMENTS TERMS OF SERVICE
Last Updated: March 2026
OVERVIEW
These Terms of Service (“Terms”) govern your access to and use of the Fluxa Supplements website, online store, and any related content, features, tools, products, and services (collectively, the “Services”).
Throughout these Terms, “Fluxa Supplements,” “we,” “us,” and “our” refer to the store operating the Services. Our store is hosted on Shopify, which enables us to provide ecommerce functionality to customers.
By accessing, browsing, purchasing from, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
Your use of the Services is also subject to our separate Privacy Policy, Refund Policy, Shipping Policy, and Legal Notice, which are incorporated by reference where applicable.
Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.
1. ELIGIBILITY AND ACCOUNT
You must be at least 18 years old, or the age of majority in your place of residence, to use the Services or purchase products from us.
You agree to provide accurate, current, and complete account, billing, shipping, and payment information and to keep that information updated.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You may not transfer, sell, assign, or otherwise share your account with another person without our prior written consent.
2. PRODUCTS AND WEBSITE CONTENT
We make reasonable efforts to describe and display our products accurately. However, product images, colors, packaging appearance, and display details may vary depending on your device, screen settings, or manufacturing updates.
All product descriptions, ingredients, availability, pricing, and promotional details are subject to change at any time without notice.
We reserve the right to discontinue products, limit quantities, refuse service, or restrict sales by customer, household, order, geographic region, or jurisdiction where appropriate.
3. DIETARY SUPPLEMENT DISCLAIMER
IMPORTANT: The statements made regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Our products are dietary supplements intended to support general wellness only. Nothing on the Services constitutes medical, health, or nutritional advice.
You should consult a qualified healthcare provider before using any dietary supplement, especially if you have a medical condition, are pregnant or nursing, are taking medication, are under 18, or have allergies or sensitivities.
Any educational, scientific, or research-related information we share refers to ingredients and general wellness topics, not to proven results from any specific Fluxa Supplements product.
Individual results vary. Testimonials, reviews, and customer experiences reflect individual opinions and outcomes and do not guarantee that you will achieve the same or any particular result.
You are responsible for reviewing ingredient information, assessing whether a product is appropriate for you, following usage directions, and discontinuing use if you experience an adverse reaction.
4. ORDERS
When you place an order, you are making an offer to purchase products from us.
We reserve the right to accept, reject, limit, or cancel any order at our discretion, including for suspected fraud, pricing errors, product unavailability, payment issues, shipping restrictions, or suspected resale activity.
An order is not considered accepted until we confirm it. We may be unable to accommodate order changes or cancellations once the order has entered processing or fulfillment.
Products sold through the Services are for personal or household use only unless we expressly agree otherwise in writing.
5. PRICING AND PAYMENT
All prices are shown in the currency displayed on the Services at the time of purchase.
Unless otherwise stated, listed prices do not include taxes, shipping charges, customs duties, import fees, VAT, brokerage fees, or similar charges.
You agree to provide valid payment information and represent that you are authorized to use the payment method submitted.
We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel or refuse any order placed using incorrect pricing or promotional information.
6. SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs authorities, weather, force majeure events, supply disruptions, or inaccurate information provided by you.
You are responsible for providing a complete and accurate shipping address and, for international orders, for any customs duties, import taxes, VAT, clearance charges, or similar fees unless otherwise stated.
For U.S. orders, risk of loss and title pass when the order is delivered to the carrier. Where mandatory consumer law provides otherwise, including for certain non-U.S. consumers, risk passes as required by applicable law.
7. RETURNS AND REFUNDS
Returns, refunds, exchanges, and any satisfaction guarantee are governed by our separate Refund Policy.
Nothing in these Terms replaces any rights you may have under the Refund Policy or any mandatory consumer protection laws that apply to you.
8. INTELLECTUAL PROPERTY
All content available through the Services, including text, graphics, logos, icons, images, videos, product descriptions, branding, trademarks, layout, and design elements, is owned by or licensed to Fluxa Supplements, Shopify, or their licensors and is protected by applicable intellectual property laws.
You may use the Services only for your personal, non-commercial use.
You may not copy, reproduce, republish, distribute, modify, scrape, reverse engineer, create derivative works from, sell, or exploit any part of the Services without our prior written permission, except as allowed by law.
9. THIRD-PARTY SERVICES AND LINKS
The Services may include access to third-party tools, applications, integrations, or links to third-party websites.
We do not control and are not responsible for any third-party content, tools, websites, products, services, privacy practices, or terms.
Your use of third-party services is at your own risk and subject to the third party’s own terms and policies.
10. SHOPIFY
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to customers.
However, any purchase you make through the store is made from Fluxa Supplements, not from Shopify.
To the maximum extent permitted by law, Shopify is not responsible for product claims, customer service issues, fulfillment issues, returns, refunds, or disputes arising between you and Fluxa Supplements.
11. PRIVACY
Your submission of personal information through the Services is governed by our Privacy Policy.
Because our store is hosted on Shopify, certain information may also be processed by Shopify and service providers involved in operating the store and fulfilling orders.
By using the Services, you acknowledge that you have reviewed our Privacy Policy.
12. REVIEWS, TESTIMONIALS, AND OTHER SUBMISSIONS
If you submit reviews, testimonials, suggestions, comments, images, feedback, or other content to us (“User Content”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, edit, adapt, publish, display, distribute, and otherwise use that User Content for lawful business purposes, including marketing and promotional use.
You represent and warrant that:
(a) you own or control the rights necessary to submit the User Content;
(b) your User Content is truthful and accurate;
(c) your User Content does not violate any law or the rights of any third party; and
(d) if you received any discount, free product, compensation, or incentive connected to a testimonial or review, you disclosed that fact.
We may, but are not required to, monitor, edit, remove, refuse to publish, or reuse User Content at our discretion.
13. PROHIBITED USES
You may not use the Services:
(a) for any unlawful purpose;
(b) to violate any law or regulation;
(c) to infringe the rights of others;
(d) to submit false, deceptive, or misleading information;
(e) to upload viruses, malware, or malicious code;
(f) to scrape, spider, crawl, or harvest data or personal information;
(g) to interfere with the security or operation of the Services;
(h) to impersonate another person or entity;
(i) to abuse promotions, discount codes, referral programs, or pricing errors; or
(j) to purchase products for unauthorized resale, redistribution, or export resale.
We reserve the right to suspend, restrict, or terminate your access to the Services if we believe you have violated these Terms.
14. TERMINATION
We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, applicable law, or the integrity of the Services.
Termination does not affect any rights or obligations that by their nature should survive termination, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.
15. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, EXCEPT WHERE SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION PROVIDED THROUGH THE SERVICES WILL ALWAYS BE COMPLETE, ACCURATE, OR CURRENT.
WE MAKE NO WARRANTY REGARDING PRODUCT EFFICACY, PERFORMANCE, HEALTH BENEFITS, OR THE RESULTS YOU MAY OR MAY NOT EXPERIENCE FROM USING OUR PRODUCTS. RESULTS VARY BETWEEN INDIVIDUALS.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH A PRODUCT IS AS EXPRESSLY PROVIDED IN OUR REFUND POLICY, subject to any mandatory legal rights that apply to you.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUXA SUPPLEMENTS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR SUBSTITUTE PURCHASE COSTS, ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
17. INDEMNIFICATION
To the maximum extent permitted by law, you agree to indemnify and hold harmless Fluxa Supplements and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and partners from and against third-party claims, losses, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising out of:
(a) your breach of these Terms;
(b) your misuse of the Services;
(c) your violation of any law or third-party right; or
(d) your User Content.
This indemnification provision does not apply where prohibited by applicable consumer protection law.
18. SEVERABILITY
If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
19. WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with any policies referenced in them, constitute the entire agreement between you and Fluxa Supplements regarding your use of the Services and supersede prior communications relating to the same subject matter.
20. ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate our rights and obligations under these Terms in connection with a business transfer, restructuring, sale of assets, or operation of law.
21. GOVERNING LAW AND FORUM
These Terms and any dispute arising out of or relating to the Services or products shall be governed by the laws of the State of Colorado and applicable United States federal law, without regard to conflict of law principles.
Any dispute that is not subject to mandatory consumer-law forum protections shall be brought exclusively in the state or federal courts located in Colorado.
If you are a consumer living in a jurisdiction that gives you mandatory rights to bring claims in your local courts or under your local consumer laws, nothing in this section overrides those mandatory rights.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time by posting the revised version on the website.
The updated version becomes effective when posted unless a different effective date is stated.
Your continued use of the Services after any update constitutes acceptance of the revised Terms, except where additional notice or consent is required by law.
23. CONTACT INFORMATION
Questions about these Terms should be sent to:
support@fluxasupplements.com
For returns or written correspondence only:
Fluxa Supplements
c/o Returns Department
14701 W. 65th Way, Suite 5
Arvada, CO 80004
United States
Important: This is a fulfillment/returns processing address, not the company’s registered office address.